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Error: The contents of this file cannot be unpacked

The following error occurs when trying to install a downloaded copy of QuickBooks:

The contents of this file cannot be unpacked. The executable you are trying to run has been corrupted. Please obtain another copy of the file, verify its integrity and try again.

Why this is happening

This error can occur if the computer that is downloading QuickBooks is using a download accelerator during the file download process.

How to fix it

Some Internet service providers (ISPs) such as Juno, Net Zero, and AOL use dial-up accelerators to improve download bandwidth. Dial-up accelerators may cause problems when downloading large files.

To resolve this issue, temporarily disable the download accelerator and try downloading the installation files again. For more information about disabling a download accelerator, contact your ISP.

KB ID# SLN41479
4/24/2017 7:51:15 PM
QYPPRDQBKSWS07 9138 Pro 2017 aa78b0