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Error 1406: Could not write value [2] to key [3]

The following error occurs when installing the QuickBooks program or when updating QuickBooks payroll:

Error 1406: Could not write value "[2]" to key "[3]"
Why this is happening

This error can be caused by: 

  • A recent firewall or anti-virus update blocking access to the installation process.
  • A damaged Windows Installer component or by a Microsoft Windows registry key (noted in the error as [2]) denying access to the installer program or by damaged memory in the system.
How to fix it

Solution 1: Temporarily disable anti-virus and/or other security software

If your firewall or anti-virus has recently pushed an update, try temporarily disabling the software. (The exact steps to disable vary by product and manufacturer. Please check your anti-virus help menu for the specific steps for your program.)
Anti-virus software can also be disabled by performing the installation in Selective Startup.

Important: Following a successful installation, be sure to re-enable your anti-virus or return to normal startup 


Solution 2:

Download and run the QuickBooks Installation Diagnostic Tool

  1. Download the QuickBooksInstallDiagnosticTool.exe file which will attempt to resolve this issue.
  2. Save the file to your desktop.
  3. Double click the file to run the tool.

If the tool does not resolve the issue, you may have existing registry damage. Make sure the Administrator and SYSTEM groups have Full Control access to the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\iaStor registry key  and make sure that the owner of this key and all sub keys is set to the Administrators group.

IMPORTANT:  Please note that modifying your registry incorrectly may cause serious problems that may require you to reinstall your operating system.  Please consult a Windows support professional before modifying your registry.

Due to the complex nature of registry issues, Intuit does not provide detailed solution steps. Please consult an IT or Windows support professional before modifying the computer's registry.
For more information about the registry, visit the Microsoft support site.

KB ID# SLN41468
4/24/2017 7:46:41 PM
QYPPRDQBKSWS07 9138 Pro 2017 c4fa74