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Socket Errors and IP Response errors, when processing credit cards in Point of Sale

Socket error 11004 and other socket errors and IP response errors are occurring when attempting to process a credit card or settle the credit card batch at the end of the day.

Why this is happening

These errors are most commonly caused by Internet connectivity problems or an update to Point of Sale that was damaged in the installation process.

Easy fixes

Before troubleshooting or changing anything, try the following quick solutions:

More advanced solutions

Intuit recommends the following 3 solutions for this problem. The first may solve your problem, or you may need to try them all.


If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the QuickBooks Point of Sale Community Forum. You can also review other available support options for additional guidance.

KB ID# SLN41453
10/27/2016 3:51:13 AM
PPRDQSSWS406 9138 Pro 2017 93dcc1