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Resolve XML Errors in Point of Sale

When you open QuickBooks Point of Sale for Desktop, you see or receive the following error message:

  1. There is an error in XML document (0, 0)
  2. Error: Process could not access file C:\ProgramData\Intuit\Entitlement Client\v(x)\SessionData.xml because it is being used by another process
Why this is happening

The fo possible causes for this message:

  • The SessionData.xml file is damaged.
  • The QuickBooks Point of Sale for Desktop Entitlement Client folder is damaged.
How to fix it

Intuit recommends the following solutions for this problem. The first solution may solve your problem, or you may need to try all to resolve  the issue. For best results, perform the solutions in the order shown.

KB ID# SLN41435
12/9/2016 3:10:32 PM
PPRDQSSWS406 9138 Pro 2017 9b7957