Was this page helpful?
Thank you!

Comments or suggestions?

Enter Email Address (optional)

Error: qbw32.exe, entry point not found...

The following message appears when opening QuickBooks after installing an update:

 qbw32.exe, entry point not found: the procedure entry point XXXX@@XXXX@@XXXX@@XXXX"XXXX@@XXXX could not be located in dynamic link library xxx.dll

Why this is happening

This error occurs when:

  • A QuickBooks DLL file is damaged.
  • A virus has damaged or changed QuickBooks files and components.
  • You try to install QuickBooks on a nonsupported operating system.

The error can also occur when starting QuickBooks after applying an update from the QuickBooks Update window, or from a manual update patch.

How to fix it

To resolve this error:

  1. Repair QuickBooks installation. Try to open QuickBooks. If you are still getting the same issue, please proceed to step 2.
  2. Perform clean installation of QuickBooks.
KB ID# SLN41393
10/26/2016 10:11:21 AM
PPRDQSSWS400 9138 Pro 2017 1bbde2