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Error: QuickBooks was unable to send your form: A communication error occurred

When trying to email a purchase order, sales order, or a paystub from QuickBooks, the following error occurs:

QuickBooks was unable to send your form for the following reason:

  • An internal error occurred. If the problem persists, contact QuickBooks Technical Support
  • A communication error occurred. If the problem persists, contact QuickBooks Technical Support

Why this is happening

The cause for this error is currently under investigation. You can email though Webmail or Outlook, otherwise wait and try again later to send email with QuickBooks Email.

How to fix it

This issue has been resolved in the latest release for QuickBooks 2014.

Update to the latest release:
Estimated time: 30 minutes

Go to the Update to the Latest Release web page.

Select and follow the instructions for one of the update options:

  • Automatic Updates
  • Manual Updates

 

KB ID# SLN41322
12/7/2016 8:25:54 AM
QYPPRDQBKSWS08 9138 Pro 2017 cd85db