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Error: The document filename.qbo could not be opened

When opening a web connect file in QuickBooks for Mac, the following message is returned:  

The document "filename.qbo" could not be opened. QuickBooks cannot open files in the "QuickBooks Web Connect File" format.
Why this is happening

This is usually caused by double-clicking on the .qbo file rather than importing it properly.

How to fix it
  1. Follow the instructions to import a Web Connect file properly.
    Note: In the article, go to Download transactions and click Web Connect.
  2. If the error message continues to display after following these instructions, move the .qbo file to the Desktop and attempt to import again (see Step 1).
KB ID# SLN41176
12/7/2016 6:07:22 PM
QYPPRDQBKSWS01 9138 Pro 2017 3004c3