Was this page helpful?
Thank you!

Comments or suggestions?

Enter Email Address (optional)

Error: 1328 when updating, repairing, installing, or uninstalling QuickBooks

Error 1328 can occur when updating QuickBooks. It can appear as a single error or before another error, and the files referenced by these errors are usually similar to c:\config.msi\PT**.TMP. Error 1328 is presented in different ways. The text and options are different, depending on the cause.

Note: The file name in the error message may not be the same as shown here, but the C:\config.msi\ path will be the same.

Why this is happening

Error 1328 occurs when the update installer encounters a file of a different version than it expected.

How to fix it

Solution 1: Perform a Clean Install Of QuickBooks.

Solution 2: Run the QBInstall Tool.

KB ID# SLN41150
10/25/2016 12:05:56 PM
QYPPRDQBKSWS03 9138 Pro 2017 1229a2