Was this page helpful?
Thank you!

Comments or suggestions?

Enter Email Address (optional)

Error: Unable to initialize terminal download tool

When trying to download merchant account fees into a QuickBooks  Desktop data file, the following error appears and the download cannot complete:
Unable to initialize terminal download tool
Why this is happening

This error can be caused by a damaged QuickBooks Desktop  installation.

How to fix it

To resolve this issue, repair the QuickBooks Desktop installation.

Note: Test the download again after each of the following steps until it completes successfully.

  1. Run Reboot.bat.
  2. If the error still occurs, try to repair your existing QuickBooks installation.
  3. If the message persists, install QuickBooks through the Windows Add or Remove Programs window, and then reinstall QuickBooks. Refer to Uninstall and reinstall QuickBooks and its installation files (Clean Install).
KB ID# SLN41134
8/22/2017 7:12:44 PM
QYPPRDQBKSWS05 9138 Pro 2017 7f12f1