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Error: The company file could not be found

When opening a company file or Accountant's Copy, you see the following error:

Warning: The company file you selected could not be found. You can try one of the following:
  • Choose the 'Open or Restore Company...' command from the 'File' menu to look for this file in a different directory.
  • Use the 'Search' tool from the Windows 'Start Menu' to search for this file in your computer.
Why this is happening

The company file you selected has been moved or renamed.

How to fix it

Find and open your QuickBooks company file (QBW) or Accountant's Copy (QBA):

  1. In QuickBooks, choose File > Open or Restore Company.
  2. Select Open a Company File and click Next.
  3. If the file was moved, go to the new location of the data file.
  4. Select the file and click Open.
  5. If prompted, enter your user name and password.

Note: If you can't find your company file, ask your QuickBooks administrator where it is located or run a search on your computer.

KB ID# SLN41133
12/10/2016 8:36:18 AM
QYPPRDQBKSWS09 9138 Pro 2017 c311b2