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Error 13985 28035 occurs when opening QuickBooks Desktop

The following error occurs when opening QuickBooks Desktop:

QuickBooks has experienced a problem and must be shut down. Error Code 13985 28035.
Why this is happening

The QuickBooks Desktop installation is damaged.

How to fix it

Try repairing QuickBooks Desktop. If this is unsuccessful, uninstall and re-install QuickBooks Desktop.

To resolve this issue, please follow these steps:

  1. Exit QuickBooks Desktop.
  2. Run Reboot.bat.
  3. Restart your computer, and then restart QuickBooks Desktop.
  4. If the error still occurs, Repair your existing QuickBooks Desktop installation.
  5. If the message persists, uninstall QuickBooks through the Add or Remove Programs window and then reinstall QuickBooks. Click here for instructions on performing a Clean Uninstall.
KB ID# SLN41099
4/27/2017 3:31:02 PM
QYPPRDQBKSWS07 9138 Pro 2017 d95f6c