When trying to update QuickBooks or get a payroll update, you experience the following error:
Error 12152: QuickBooks cannot complete this update. Make sure that your internet connection is working properly, then try updating later to see if the problem has resolved.
This error message can appear when the Internet Connection Settings in QuickBooks Desktop are not configured correctly.
First be sure that you are connected to the internet and can access a secure site. If you are unable to access this site and other secure sites, you may need to configure your proxy server or firewall.