When attempting to run one of the following reports, they are either not available or the option to select them is grayed out/unavailable:
This issue may also result in these error messages:
The option to select the report is unavailable or grayed out may occur if:
Error messages may occur if:
Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.
Solution 1: Update to the latest release of QuickBooks Desktop and try again.
Solution 2: Restart the computer and then run reboot.bat.
Solution 3: If the problem persists, repair QuickBooks Desktop installation.
Solution 3: Set the macro security level in Microsoft Excel to Medium.
Solution 4: If the problem persists, rrepair QuickBooks Desktop installation.