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Error -6000, -301: An error occurred when QuickBooks tried to access company file

When trying to open the company file, the following error occurs:

Warning: An error occurred when QuickBooks Desktop tried to access the company file. Please try again.

If the problem persists, contact Intuit Technical Support and provide them with the following error codes: (-6000, -301). Click the Details button for more information to provide Intuit Technical Support to help diagnose the error.

Why this is happening

This error can be caused by any of the following:

  • One or more of the QuickBooks Desktop Support Files is damaged. These files are:
    • The Transaction Log (TLG) file.
    • The Network Descriptor (ND) file.
    • The Data Source Name (DSN) file.
  • The company file is damaged.
  • Encryption software is installed.
How to fix it







KB ID# SLN40964
6/27/2017 10:29:32 PM
QYPPRDQBKSWS05 9138 Pro 2017 f123a0