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Cannot turn off or deactivate Online Banking for an account

After editing an account to turn off online access, the Online Services tab is still available or the lightning bolt continues to appear in the Chart of Accounts column.

How to fix it

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.             

KB ID# SLN40920
12/4/2016 6:22:55 PM
QYPPRDQBKSWS09 9138 Pro 2017 097b6f