One of the following errors occur when using QuickBooks Desktop Help:
This error occurs because QuickBooks Desktop Help must be updated to work with the recent Microsoft updates for Internet Explorer, or Internet Explorer is still on an outdated version such as IE 6. For error code 00001 59204, this issue has been seen on computers running Windows Vista with Windows Sidebar turned on, there appears to be a conflict between the QuickBooks Help module and the Windows Sidebar.
Important: Ensure that your QuickBooks Desktop is up to date before performing any of the following steps shown below.
Check the appropriate version of Internet Explorer for your operating system and get the update. If you are still having the same issue, please proceed to solution 2.
By repairing your QuickBooks Desktop, you are replacing all damaged installation components of the program. If you are still having the same issue after repairing your QuickBooks Desktop, please proceed to solution 3.
By performing clean installation of QuickBooks Desktop, you are reinstalling QuickBooks Desktop installation files on a brand new folder on the same default location.
If you are on WIndows Vista and getting error code 00001 59204 when opening QuickBooks Help, please follow the steps below.
Solution 1: Turn off Windows Sidebar
Note: With the sidebar turned off, the QuickBooks Desktop Help should be able to open without error.