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Unable to resize a QuickBooks window and make it smaller

If you manually increase the size of the Pay Bills window, and then close and reopen the company file, you cannot adjust the size of the Pay Bills window to make it smaller again. If you place your cursor at the edge of the window you will see the double-arrow pointer indicating you can change the size, but the window does not respond if you try to make it smaller.

Note: The maximize and minimize buttons in the upper right corner of the window are not affected.

How to fix it
  1. Press the ESC key to close the affected  window.
  2. Reopen the window at the default size and location.
  3. Repeat any other affected window.


KB ID# SLN40887
10/24/2016 1:09:27 PM
QYPPRDQBKSWS09 9138 Pro 2017 6f48ea