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Error H202: when hosting company file on a non-Windows Server

The following error occurs when opening a company file hosted on a Fedora Linux or Citrix server:

Problem with multi-user hosting setup. QuickBooks could not open the file in multi-user mode. (H202)

Why this is happening

This error occurs for one of the following reasons:

  • When the host name of the Fedora Linux server hosting the company file is set to its fully qualified domain name. For example, [ComputerName].[DomainName].com.
  • You have a 64-bit version of Linux.
How to fix it

Fedora Linux

Intuit recommends 3 solutions for this problem. The first solution may solve your problem, or you may need to try them all to resolve the issue. For best results, perform the solutions in order shown.

Important:
The following solutions are intended to be used as a workaround to bypass broken Domain Name Settings (DNS) within Windows. If you are not comfortable with these steps or have questions relating to DNS settings, Intuit recommends you contact a qualified IT professional or refer to Microsoft article.

 

Citrix

This error occurs when the Citrix server is publishing QuickBooks using client-side application virtualization.


Solution: Run QuickBooks using server-side application virtualization

Because of the complexity and number of available Citrix server configurations, Intuit cannot provide support for specific Citrix server configuration issues. If you need further assistance with Citrix server configurations, check with your system or network administrator or a local computer consultant.

KB ID# SLN40812
12/7/2016 8:24:11 AM
PPRDQSSWS403 9138 Pro 2017 a19f07