Every time transactions are downloaded in the Bank Feeds Center, a prompt to change the online banking pin number is seen, even if the pin has already been changed.
Possible causes for this include:
If this is your first download for the account:
QuickBooks will continue to prompt for a new PIN until either of the two conditions are met:
If the account has been locked by the server due to a series of incorrect entries or PIN has been changed a lot of times in a single day:
If this happens, you must contact your financial institution to reset the PIN on their end. Banks usually take 24 business hours to reset the PIN.
If you have used an incorrect format when you initially entered the PIN:
Please contact your financial institution to verify the requirements for their PIN. Some banks require 7 digits but most use only 4.
If you suspect possible account damage: