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The checkbox To be Printed remains checked after successfully printing an invoice

After an invoice is printed, the To be Printed checkbox on the invoice remains checked. Because the checkbox is not cleared automatically, the invoice remains listed in the Select Invoices to Print window.

Why this is happening

You may have one or more damaged invoice or other transaction templates.

How to fix it

To repair the template:

  1. Choose the Lists menu and select Templates.
  2. Click the damaged template.
  3. Click the Template button and select Duplicate.
  4. In the Template Type window, click OK.
  5. In the Template List, click the damaged template.
  6. Click the Template button and select Make Template Inactive.
  7. In the Template List, click the new template.
  8. Click the Open Form button.
KB ID# SLN40704
12/5/2016 10:43:02 AM
PPRDQSSWS400 9138 Pro 2017 8963b9