You may get the following error when e-payments thave been sent through QuickBooks Desktop and are being rejected:
When submitting certain tax payments through epay a pin and password are required. This error is generated when the wrong pin and or password was used or no pin and or password was used.
Note: When you are using epay for 941 payments the IRS requires you to create a new password every 120 days.
Your password must be at least 8 characters long. If it is less than 8 characters, log in to www.eftps.com and change the password. Per the IRS, password changes take at least 1 hour before epay can be submitted through QuickBooks.
Note: In order to have access to the password field in QuickBooks, you must have Release 8 or later. Check to see if your QuickBooks Desktop is on the latest release.