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Error: -6129, 0: Database connection verification failure, when opening or creating a company file

You see this error when you try to create a new company file or open an existing one:  

Database connection verification failure.
Error code: -6129, 0
Why this is happening

This error can be caused by:  

  • Antivirus software running on the computer creating the new company file
  • A damaged network data file (.nd file extension)
  • Updating a company file from a prior version of QuickBooks when your Windows login is not an Administrator login.
  • Server and client machines not being on the same domain

 

How to fix it

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

 

 

 

 

 

 

 

 

 

KB ID# SLN40672
12/7/2016 6:06:33 PM
PPRDQSSWS400 9138 Pro 2017 dcb22c