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Printer Troubleshooting: Click File and then Printer Setup and nothing happens.

In the Menu Bar, select File and then Printer Setup. You expect to see the Printer Setup window, but the that window does not open, and it appears that nothing is happening.

Why this is happening

There are several possible causes of this issue, but a corrupted Qbprint.qbp file is the most common:

  1. The Qbprint.qbp file is corrupted.
  2. The Printer Setup window could be opening off screen.
  3. The Intuit Internal Printer is selected as the default printer.
  4. A QuickBooks program file is missing or corrupted.
How to fix it

 Important: Ensure QuickBooks is up to date. Intuit recommends more than one solutions for this issue. For best result, follow the steps in order.

KB ID# SLN40649
4/28/2017 8:35:37 PM
QYPPRDQBKSWS08 9138 Pro 2017 798f2f