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Basic troubleshooting for -6000 series errors when opening a company file (Batch 1)

You are attempting to open your company file when you suddenly get a -6000, xxxx error and you are unable to open the file. The error is usually followed by 3 or 4 more digits and an error message indicating you are unable to open the company file.

The following are the different -6000 series errors you may encounter:

  • Error -6000, -107 - This normally happens if the .TLG file is corrupted.
  • Error -6000, -1076 - This error occurs if QuickBooks installation is corrupted.
  • Error -6010, -100 - This error occurs when a computer that is not the server is hosting the company file.
  • Error -6012, -1061 - This normally happens if you have incorrect network setup.
  • Error 6129, -101 - This error happens if you have incorrect folder permission or if the QB Database Server Manager is not working properly.
  • Error -6190, 816 or -6190, -85 - This error normally occurs when another user is logged in to the company file in single user mode. It can also be a mismatch between the transaction log file (.tlg) and the company file (.qbw).

 

This article lists the first batch of the -6000 series errors. It contains basic troubleshooting steps to resolve the issue.

How to fix it

Important: Ensure QuickBooks is up to date. It is also recommended to install and run the QuickBooks File Doctor tool first before performing any of the following steps. If after using the tool and you still experience the issue, perform the following solutions in the order shown.

The -6000 errors can happen on both local and network setup. Select the appropriate setup from the following options and perform the steps.

 

You are opening the file locally

This means you are opening a file that is saved on the same computer where QuickBooks is installed.

 

You are opening the file over the network

This means that you are opening the company file saved on the server or another computer.

 

If the error you are getting is not listed on this article, you may try the following:

Basic troubleshooting for -6000 series errors when opening a company file (Batch 2)
Basic troubleshooting for -6000 series errors when opening a company file (Batch 3)

6000 Error Troubleshooting for QuickBooks Desktop

KB ID# SLN40622
12/6/2016 6:07:32 AM
QYPPRDQBKSWS08 9138 Pro 2017 5fbf78