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Error: Company file name reverts to previous name when you restore a backup

You may see the company file name revert back to an old name when restoring a backup.

This issue can be caused by:

  • Restoring a company backup file with an older version of QuickBooks.
  • A damaged company backup file.
How to fix it
  1. If the company back up file is on a portable media or a network drive, copy it to your local hard drive.
  2. Restore the company backup to a full working (.qbw) file.
  3. If the restore process reverts the company file name to the backup company file name:
KB ID# SLN40608
4/29/2017 10:12:52 PM
QYPPRDQBKSWS08 9138 Pro 2017 044d50