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Error: Confirmation of a transfer instruction received for an account not in data file [OL-361]

You access the Bank Feeds Center and the following error occurs:
 

Confirmation of a transfer instruction has been received for an account that is not defined in your QuickBooks data file [OL-361]

The statement download sent by the financial institution included data for an account which is not defined in your QuickBooks. [OL-362]

Why this is happening

Typically, this happens because there is more than one account activated for online access at your Financial Institution and of them is no longer enabled for online banking in QuickBooks Desktop and a transfer instruction for that account has been made.

How to fix it

To fix the problem, you need to re-enable the account for online access in QuickBooks.

To do this:

  1. From the Banking menu, select Bank Feeds and click Set Up Bank Feed for an Account.
  2. Follow the prompts to enable the account for Online Access
  3. Once the account has been re-enabled, retrieve all your messages and transactions. 
    1. From the Banking menu, select Bank Feeds and click Bank Feeds Center.
    2. Click the Sync button to update the account.
KB ID# SLN40553
12/9/2016 5:02:35 PM
QYPPRDQBKSWS05 9138 Pro 2017 6563f6