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Error -6000, -82, when opening or accessing the company file

When opening or creating a company file in QuickBooks Desktop, one of the following errors occurs:

How to fix it

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.             

Important: Ensure QuickBooks is up to date. It is also recommended to install and run the QuickBooks File Doctor tool first before performing any of the following steps. If after using the tool and you still experience the issue, perform the following solutions in the order shown.

KB ID# SLN40546
3/28/2017 4:54:00 AM
QYPPRDQBKSWS07 9138 Pro 2017 789f8e