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Error: Object Reference Not Set To An Instance of An Object when converting a Peachtree file

When you try to convert a Peachtree company file, the conversion fails and the following message appears in the Conversion.log file:

Object Reference Not Set to An Instance Of An Object
Why this is happening

This error can occur when:

  • System resources are low. You might receive the message "virtual memory low."
  • The Peachtree data file is very large, with a large number of entities in any one list or transaction type.
How to fix it

To resolve this issue:

  1. Confirm that your system resources are greater than 512 MB of memory (RAM) and that your processor is faster than 1.0 GHz.
  2. Confirm that the size of the Peachtree company file folder is 100 MB or less.
    1. Open the Peachtree file.
    2. Select the Help menu and select Customer Support and Service > File Statistics.
    3. Scroll to the bottom of the window to determine the total size.
  3. If your system resources are equal or greater to the values listed above and the Peachtree file folder is less than 100 MB, try the following:
    • Restart the computer, make sure no other programs are running, and try the conversion again.
    • Restart the computer in Safe Mode and try the conversion again.
    • Try the conversion on a more powerful computer.
  4. If your system resources are equal or greater to the values listed above and the Peachtree file folder is greater than 100 MB, purge the Peachtree data file and try the conversion again.

Under the following circumstances it will be necessary to send the data file to Intuit for conversion:

  • If your system resources are less than the values listed above.
  • If your system resources are equal or greater than the values listed above, your data file is less than 100 MB in size and none of the steps listed above allow you to perform a successful conversion.

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KB ID# SLN40534
12/10/2016 10:26:41 AM
QYPPRDQBKSWS05 9138 Pro 2017 95df72