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Error: The file msvcr71.dll is missing, when installing a program update

When you install a program update, the following error message appears:

The file msvcr71.dll is missing.
Why this is happening

This error occurs when the Microsoft .NET Framework file msvcr71.dll is either damaged or missing from the C:\Program Files\Common Files\Intuit\QuickBooks directory.

How to fix it

You can resolve this issue by copying the correct file into the C:\Program Files\Common Files\Intuit\QuickBooks directory.

To copy the file:

  1. Search your hard drive for the file msvcr71.dll. Because different applications use copies of the same file, several different copies might be found. QuickBooks uses version 7.10.3052.4
  2. Check the version of the file:
    1. Right-click the file name and select Properties.
    2. Select the Version tab to see the file version.
  3. When you find a matching file, right-click the file name and select Copy.
  4. Navigate to C:\Program Files\Common Files\Intuit\Quickbooks.
  5. Click the Edit menu and select Paste.

Once the file has been copied, open QuickBooks Desktop and apply the update.

KB ID# SLN40527
4/25/2017 11:05:46 PM
QYPPRDQBKSWS05 9138 Pro 2017 2c1e6b