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Missing information or transaction in a QuickBooks Desktop company file

The following scenarios might cause missing information or transaction in a QuickBooks Desktop Company file.

  • Multiple copies of the same company file were created.
  • A backup was restored, overwriting the original company file.
  • Incorrect date range on reports.
  • Transactions were linked to incorrect accounts payable, accounts receivable, or bank accounts.
  • A transaction was printed without saving it.
  • The computer shut down while data was being entered.
Detailed Information

Intuit recommends multiple solutions for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

KB ID# SLN40498
3/30/2017 1:23:23 PM
QYPPRDQBKSWS07 9138 Pro 2017 608694