The following scenarios might cause missing information or transaction in a QuickBooks Desktop Company file.
Intuit recommends multiple solutions for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.
If you are missing transactions on a report, the date range used on the report may not include the missing transactions.
After you found all the missing transactions and manually entered them into the correct file, use these steps to verify that all workstations are opening the correct file:
If you still cannot find your missing transactions, you must reenter them manually.