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Error H101, H202, H303, or H505: when opening your company file

When you open a company file in multi-user mode, you see an error:

  • You're trying to work with a company file located on another computer, and this copy of QuickBooks can't reach the server on that computer (H202).
  • You're trying to work with a company file located on another computer, and that computer needs additional installation and setup. (H101, H303, and H505).
  • It appears that the QuickBooks software on computer [server name] is set up to allow shared connections to the company file, but the QuickBooks software on your computer is unable to communicate with it. (H202).

 

Note: Intuit does not support firewall or anti-virus programs. You may need to consult the program provider for assistance with installing and setting up your program.

Why this is happening
How to fix it

Before you attempt to fix any of these issues, you need to know which computer is the host computer.  This will depend on the type of set up you have.

Use these diagrams to help identify your host computer and workstation(s):

 

 

KB ID# SLN40493
4/19/2015 5:47:58 PM
QYPPRDQBKSWS05 9102 Pro 2013 79e7f1