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An unexpected error occurs when using the QuickBooks Conversion Tool to convert from Peachtree

When using the QuickBooks Conversion Tool, an unexpected error occurs after choosing the Peachtree company folder and clicking Next.

Why this is happening

 This error may occur for one of the following reasons:

  • QuickBooks Desktop was open when the QuickBooks conversion tool was installed.
  • The Peachtree company name contains special characters.
  • Peachtree has never been installed on the local computer, or the Btrieve.dll file was removed from the registry.
  • The wrong Peachtree processes are running in the background.
  • The Peachtree company file is configured with users that have limited access to the company data.
How to fix it

Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all six to resolve the issue. For best results, perform the solutions in the order presented here.

KB ID# SLN40478
10/24/2016 2:55:07 PM
QYPPRDQBKSWS03 9138 Pro 2017 e0596f