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Error: 16439 30111, 13756 27190 , or other, when trying to open a company data file

When trying to open a company file, you receive an unrecoverable error with the following codes (other codes may also appear).

  • 16439 30111
  • 13756 27190
  • 13756 27859
  • 19232 27371
Why this is happening

There are several possible reasons for this error:

  • The company file is being accessed through a mapped drive.
  • The Windows user account may be damaged or not have enough access privileges.
  • The QuickBooks program might need to be repaired in Windows.
  • There are special characters in the company file name.
How to fix it

Intuit recommends more than one for this problem. The first solution may solve your problem, or you may need to try all to resolve the issue. For best results, perform the solutions in the order shown.

Important: Ensure that your QuickBooks Desktop is up to date before you follow the steps shown below.

KB ID# SLN40460
4/28/2017 10:50:34 AM
QYPPRDQBKSWS05 9138 Pro 2017 8b138f