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QuickBooks displays an error or stops responding (hangs or freezes) when sending forms by email

QuickBooks may display errors or stop responding when sending forms (such as invoices, estimates, or statements) by email if:

  • The form template contains Type 1 (T1) fonts.
  • The form template is damaged.
  • A conflict exists between QuickBooks and the driver for a multifunction printer.
How to fix it

Intuit recommends several solutions for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

KB ID# SLN40459
4/30/2017 11:18:20 PM
QYPPRDQBKSWS05 9138 Pro 2017 8e5860