Creating .pdf files in QuickBooks Desktop depends on more than just your QuickBooks Desktop.
NOTE: When font color is the source of the problem, your text is still in the .pdf. You can't see the text because the text and background are both white.
Intuit recommends several solutions for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.
To update QuickBooks Desktop, click here.
To rename QBPrint, click here.
To run reboot.bat, click here.
To repair QuickBooks Desktop, click here.
To uninstall QuickBooks Desktop, click here.