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Error: 80070057 the parameter is incorrect, or You do not have sufficient permissions

When you try to open a company file, you see one of the following messages:

80070057 the parameter is incorrect.

You do not have sufficient permissions to delete files in the specified folder. To use QuickBooks in a multi-user environment, you must have read/write access and create/delete rights to the folder where the company file is stored.

If you get the error while installing QuickBooks Desktop, try re-downloading the program from the website.

Why this is happening

There are several possible causes for this error:

  • You tried to open QuickBooks Desktop by double-clicking on the company file, rather than by opening the file from inside QuickBooks Desktop.
  • You use a third-party firewall and it is not configured correctly for QuickBooks Desktop.
  • You use BitDefender, which blocks uncommon ports when there is data traffic between computers. QuickBooks Desktop 2017, 2016, 2015, and 2014 use the database service running on the host computer. This database service communicates through ports 56727 (2017), 56726 (2016), 56725 (2015) and 56724 (2014) respectively. BitDefender blocks these ports by default.
How to fix it

Intuit recommends several solutions for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

IMPORTANT: If you are attempting to open a file stored on an external drive or flash drive, copy the file to your hard drive and open it from there.

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