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Error: The company file cannot be closed at this time

The following message appears when trying to close the QuickBooks Desktop company file:

The company file cannot be closed at this time because there is another application [program name] which is using it. You must close that application before you can close the company file.

Why this is happening

You may see this error message in several situations:

  • QuickBooks Statement Writer may still be open
  • An integrated third-party application is exchanging data with your QuickBooks Desktop company file.
  • The Google desktop is running and scanning your QuickBooks Desktop company file
  • ProSeries Tax Preparation software is installed on your computer and you have updated or reinstalled an older version of QuickBooks Desktop.
How to fix it

To resolve this issue, select the solution that best fits your situation.

KB ID# SLN40372
4/30/2017 7:45:38 AM
QYPPRDQBKSWS03 9138 Pro 2017 e3b8df