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Basic troubleshooting for -6000 series errors when opening a company file (Batch 3)

You are attempting to open your company file when you suddenly get a -6000, xxxx error and you are unable to open the file. The error is usually followed by 3 or 4 more digits and an error message indicating you are unable to open the company file.

The following are the different -6000 series errors you may encounter:

  • Error -6190, 1005 or -6189, 1005 when opening QuickBooks file and sometimes it affect the sample file.
  • Error -6210, 0 when opening QuickBooks file. This normally happens if one of the work stations is hosting the company file.
  • Error -6120, 0 when opening QuickBooks file. This error occurs when one of the work stations is hosting the company file or the firewall port 8019 is blocked.
  • Error -6087, 0 or -6131, 0 when QuickBooks tried to access the company file. This error occurs when opening the file locally.
  • Error -6176, 0 when opening a company file. This normally happens when a firewall is blocking the connection between the two computers.
  • Errors: -6189, -83 or -6190, -83 QuickBooks was unable to open the company file. This error occurs when one of the workstation is hosting the company file.
  • Error -6190, -82 QuickBooks was unable to open file on the host. This error normally caused by a mismatch between the transaction log file (.TLG) and the company file (.QBW).
  • Error -6073, -816 QuickBooks is unable to open this company file. This error normally occurs if there are multiple computers are hosting the file or it could be firewall settings are blocking the connection or it could be the file is damaged

 

This article lists the third batch of the -6000 series errors. It contains basic troubleshooting steps to resolve the issue.

Detailed instructions

Important: Ensure QuickBooks is up to date. It is also recommended to install and run the QuickBooks File Doctor tool first before performing any of the following steps. If after using the tool and you still experience the issue, perform the following solutions in the order shown.

The -6000 errors can happen on both local and network setup. Select the appropriate setup from the following options and perform the steps.

 

You are opening the file locally

This means you are opening a file that is saved on the same computer where QuickBooks Desktop is installed.

 

You are opening the file over the network

This means that you are opening the company file saved on the server or another computer.

 

If the error you are getting is not listed on this article, you may try the following:

Basic troubleshooting for -6000 series errors when opening a company file (batch 1)
Basic troubleshooting for -6000 series errors when opening a company file (batch 2)

KB ID# SLN40285
12/9/2016 3:13:15 PM
QYPPRDQBKSWS05 9138 Pro 2017 a407b5