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Error: -6000, -77 when opening a company file

When attempting to open a company file, the following error appears:

We're sorry.  QuickBooks encountered a problem.  Error codes: (-6000, -77).

How to fix it

Intuit recommends several solutions for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.

Note: It has been shown that re-launching the QuickBooks with elevated permissions (right click the desktop icon and choose to run as administrator) can resolve without further effort.

KB ID# SLN40284
12/6/2016 2:14:27 AM
PPRDQSSWS400 9138 Pro 2017 ca0a5d