When attempting to open a company file, the following error appears:
We're sorry. QuickBooks encountered a problem. Error codes: (-6000, -77).
Intuit recommends several solutions for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.
Solution 1: Download and run the QuickBooks File Doctor
Solution 2: Rename .ND and .TLG files
Solution 3: Use UNC path instead of mapped drive
Solution 4: Configure firewall and security software
Solution 5: Recreate damaged folder