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Error code 140300: You have reached the maximum allowed number of items

When attempting to run a Financial Exchange, the following message is returned:

Error code 140300: You have reached the maximum allowed number of items in your QuickBooks Financial Software inventory. Sales and receiving information for all newly added items will be recorded in your financial software using the general descriptions POS [Sales Tax].
Why this is happening

The maximum number of items (14,500) has been reached in QuickBooks.

How to fix it

If you have reached the maximum number of items in QuickBooks, there are two solutions:

  • Change the preferences in Point of Sale to send information to QuickBooks in summary fashion:
    1. Choose File > Preferences > Company.
    2. Select the Financial preference.
    3. In the section Send receipts and vouchers with, select Summarized item totals.
    4. Click Save and then perform a financial exchange with QuickBooks.
  • Upgrade QuickBooks to the QuickBooks Enterprise edition which allows for over 100,000 inventory items, vendors, and customers.
KB ID# SLN40145
12/8/2016 8:01:01 AM
QYPPRDQBKSWS05 9138 Pro 2017 266fff