Statements and Accounts Receivable (A/R) Aging reports show an incorrect current balance and the difference is the same amount as the discounts applied to statement charges.
QuickBooks was not designed to discount items when entering statement charges.
To resolve this issue, select the option below that best fits your situation:
Create an Other Charge item:
Create a credit by entering a Credit Memo or a General Journal Entry:
Apply the credit created above to the Statement Charge: