When attempting to convert a QuickBooks for Mac company data file to a QuickBooks for Windows company data file, the following message is returned:
QuickBooks is not able to convert your Mac file to a Windows file. Restore was successful, but the file cannot be opened in this version without being updated.
Possible causes for this error:
Intuit recommends more than one solution for this problem. The first solution may solve your problem, or you may need to try all of them to resolve the issue. For best results, perform the solutions in the order shown.
Solution 1: Update both versions of QuickBooks to the latest release
Solution 2: Perform basic data corruption checks/repairs
Solution 3: Edit the length of entries in the Memo field
Solution 4: Delete duplicate memorized reports
Solution 5: Clean up the company data file to remove an unrecognizable character