Was this page helpful?
Thank you!

Comments or suggestions?

Enter Email Address (optional)

Error: QuickBooks was not able to complete your request

When importing WebConnect file in QuickBooks for Mac, an error appears that QuickBooks was not able to complete your request.

This error will sometimes be accompanied by an OL-222 or other OL error.

How to fix it

For one reason or another, QuickBooks for Mac cannot read the .qbo file that is being imported.

Please try re-downloading the file and then attempt to import the file again.

If the error persists, please contact the Financial Institution where the file was downloaded from.

KB ID# SLN40089
10/23/2016 10:13:35 PM
PPRDQSSWS400 9138 Pro 2017 004638