If you are entitled to a refund, when and how you receive your refund depends on your original payment method.
Credit Card or Debit Card
Your refund will appear on your credit card or debit card statement 7-10 business days after being processed by Customer Service.
Expect a mailed refund check within 2 weeks after requesting your refund.
Have a problem with your refund? We'd like to help you right away. Please contact Customer Service