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What is the online service center and how do I access it?

What is the online service center?

The online service center is a password-protected web site that's your one-stop shop to manage and understand your Intuit QuickBooks Payments account. Here you can:

Note: Availability of these features depends upon your account type and your user role within the online service center.

How do I access the online service center?

You can access the site from any device with a web browser and internet connection. Go to https://merchantcenter.intuit.com/ and sign in with your payment account User ID and password.

How do I get my User ID and password?

How you get your User ID and password depends upon your account type and whether or not you completed all the steps in your approval email.

  • If you use one of the following products, you probably already have a working User ID and password:

    • GoPayment
    • QuickBooks Pro, Premier, or Enterprise
    • QuickBooks Point of Sale (POS) 2013 or later
    • Intuit Online Terminal (IOT)
    • eCommerce
    • Hosted Pay Page/Intuit Web Payment
    • Intuit Health
    • Rezovation

    To find out, visit https://merchantcenter.intuit.com/ and sign in with the User ID (usually your email address) and password you use to sign in to the Intuit product you're using.

  • If you use one of those products but can't sign in, then you may need to create or confirm your user ID and password. The approval email you received when you opened your account explains how to do so. Locate your approval email and follow all the instructions. For more details, read how to complete the steps in your approval email.

  • If you have one of the following account types, you probably need to create a login to access the online service center site:

    • Terminal
    • QuickBooks Point of Sale (POS) version 10 or earlier
    • Innovative Gateway Solutions
    • Auth.net
    • Yahoo Store
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