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Intuit Sync Manager Help

To review the instructions for resolving Intuit Sync Manager Errors, please see Intuit Sync Manager Error Codes

Detailed Information

If you are not able to solve the sync problem using the instructions given for your specific error code or message, please contact technical support at 800.450.8475.

Provide the following:

  • The issue is with Intuit Sync Manager.
  • Provide the error code you see in the window that opens when you click 'More Info'.
  • Create and save the Sync log.

To create the Sync Log:

  • Open Sync Manager.
    • In QuickBooks 2013, Go to File > Sync > Show Sync Status.
    • In QuickBooks 2012 and prior, Go to Online Services (or Online Solutions) > Manage Solutions > Show Sync Status.
  • In the Intuit Sync Manager window, Go to Help and select Create Log File.
  • The click the button to Create Log File.


KB ID# INF12846
10/27/2016 11:39:28 AM
QYPPRDQBKSWS05 9138 Pro 2017 9e6912