QuickBooks uses third-party (non-Intuit) programs that work with your existing operating system. This requires that Microsoft Windows have certain service packs and applications installed. If these programs and services aren't currently installed, QuickBooks installs them for you.
The QuickBooks CD or other installation source includes the following third-party products. These product are installed, where necessary, at the same time as the QuickBooks program itself to the appropriate Windows operating system locations. This information may be helpful in troubleshooting various errors you may come across where a third party component is missing, damaged, or otherwise not functioning correctly.
Note: File locations given below are given within the contents of either the installation CD or downloaded installation files. If installing from a CD for which the drive letter is D, for example, the location is preceded by D:\ (for instance D:\ThirdParty\DotNET40\dotNetFx40_full_x86_x64.exe ). Files which have been downloaded have a location which is preceded by %temp%\ followed by the flavor of QuickBooks you are installing (for instance %temp%\Pro\ or QuickBooks Pro, %temp%\Premier\ or QuickBooks Premier, %temp%\Enterprise\for QuickBooks Enterprise.)
Important: These troubleshooting steps may help resolve your issue. They focus on the Windows operating system, which is not an Intuit product. Intuit recommends if you are not comfortable doing these steps on your own, you can find expert assistance by consulting your computer's manufacturer or a Windows expert. If the difficulty persists after performing these steps, contact your computer's manufacturer or Microsoft.
.NET is a Microsoft platform for Web services. The installation file location on the CD or other installation source is:
The Windows Installer is used to install software applications. The installation file location is:
Microsoft Data Access Components (MDAC) contains core Data Access components such as the Microsoft SQL Server, OLE DB provider, and ODBC driver. This component is unique to QuickBooks Enterprise Solutions. The installation file location on the CD or other installation source is:
The JET 4.0 database engine is specific to the version of your operating system. Most newer versions of Windows have this component preinstalled. If you have Windows XP or Windows 2003 Server, the installation file location on the CD or other installation source is:
Adobe Flash allows HTML and XML embedding of Flash animation and media content. The installation file location is:
The Internet Explorer browser is used to display embedded QuickBooks screens. If it's included with your version of QuickBooks, the installation file location is:
Microsoft Visual C++ is a runtime environment for Windows-based and .NET-based applications. The installation file location on the CD or other installation source is:
Microsoft XML (MSXML) is an XML parser that enables QuickBooks to access an XML document from within the application itself. The installation file location is:
Note: QuickBooks requires the following third-party programs to function. When you install QuickBooks, these programs are installed along with it. If it becomes necessary to install them again, you can use the following links:
If this information does not answer your question, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.