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Non-Intuit support programs installed with QuickBooks

QuickBooks uses third-party (non-Intuit) programs that work with your existing operating system. This requires that Microsoft Windows have certain service packs and applications installed. If these programs and services aren't currently installed, QuickBooks installs them for you.



Detailed information

The QuickBooks CD or other installation source includes the following third-party products. These product are installed, where necessary, at the same time as the QuickBooks program itself to the appropriate Windows operating system locations. This information may be helpful in troubleshooting various errors you may come across where a third party component is missing, damaged, or otherwise not functioning correctly.

Note: File locations given below are given within the contents of either the installation CD or downloaded installation files. If installing from a CD for which the drive letter is D, for example, the location is preceded by D:\ (for instance D:\ThirdParty\DotNET40\dotNetFx40_full_x86_x64.exe ). Files which have been downloaded have a location which is preceded by %temp%\ followed by the flavor of QuickBooks you are installing (for instance %temp%\Pro\ or QuickBooks Pro, %temp%\Premier\ or QuickBooks Premier, %temp%\Enterprise\for QuickBooks Enterprise.)

Important: These troubleshooting steps may help resolve your issue. They focus on the Windows operating system, which is not an Intuit product. Intuit recommends if you are not comfortable doing these steps on your own, you can find expert assistance by consulting your computer's manufacturer or a Windows expert. If the difficulty persists after performing these steps, contact your computer's manufacturer or Microsoft.

Note: QuickBooks requires the following third-party programs to function. When you install QuickBooks, these programs are installed along with it. If it becomes necessary to install them again, you can use the following links:


If this information does not answer your question, you can read discussions and post messages and questions relating to your issue on the Intuit QuickBooks Community site for free. You can contact an agent for additional guidance. Fees may apply.


KB ID# INF12790
8/4/2015 10:52:12 AM
QYPPRDQBKSWS05 9125 Pro 2015 18eb03