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System Requirements for Point of Sale

Overview
 
Versions 11 and 12  

Recommended Configurations:
  • At least 2 GB of RAM for a single workstation installation
  • 1 GB of disk space (additional space required for data files)
  • Single user: 1.6 GHz processor (2.0 GHz recommended). Multiple users: 2.0 GHz processor (2.8 GHz recommended)
  • Optimized for 1024x768 screen resolution
  • Operating Systems (North American versions of Windows only):
    • Windows 8 (see below for QuickBooks Point of Sale 2013 policy regarding Windows 8.1*)
    • Windows 7
    • Windows Server 2008 (SP1 or later strongly recommended)
    • Windows Vista, all editions (SP2 or later strongly recommended)
    • Windows Server 2003
       
  • Data import/export and Microsoft Office Integration requires full versions of the following:
    • Microsoft Excel 2000, 2002, 2003, 2007, 2010 or 2013
    • Microsoft Word 2000, 2002, 2003, 2007, 2010 or 2013

*All XP systems must be on SP3 to process credit cards, all workstations must be SP3 only (cannot connect to other SP2 workstations), data file integrity issues make occur if you attempt to restore a backup made on SP2 on a SP3 system.

 
Multi-user Recommendations:
  • Multi-core processor and 4 GB of RAM are recommended for better performance on the Point of Sale server workstation.
  • In a multi-user configuration, each workstation concurrently running Point of Sale must have a separately purchased user license and every copy of Point of Sale must be the same version and level.
 
Version 10

Recommended Configurations:
  • At least 2 GB of RAM for a single workstation installation
  • 1 GB of disk space (additional space required for data files)
  • Single user: 1.6 GHz processor (2.0 GHz recommended). Multiple users: 2.0 GHz processor (2.8 GHz recommended)
  • Optimized for 1024x768 screen resolution
  • Operating Systems (North American versions of Windows only):
    • Microsoft Windows XP (SP3 or later strongly recommended), all editions.
    • Windows Server 2003
    • Windows Vista, all editions (SP2 or later strongly recommended)
    • Windows Server 2008
    • Windows 7
  • Data import/export and Microsoft Office Integration requires full versions of the following:
    • Microsoft Excel 2000, 2002, 2003, 2007 or 2010
    • Microsoft Word 2000, 2002, 2003, 2007 or 2010

Multi-user Recommendations:
  • Multi-core processor and 2 GB of RAM are recommended for better performance on the Point of Sale server workstation.
  • In a multi-user configuration, each workstation concurrently running Point of Sale must have a separately purchased user license and every copy of Point of Sale must be the same version and level.
 
Versions 7, 8, and 9

The minimum system requirements for Point of Sale Version 7 through 9 are:

Windows XP / Server 2003:
  • Single User: 1.6 GHz processor (2.0 GHz recommended)
  • Multiple Users: 2.0 GHz processor (2.8 GHz recommended)
  • 256 MB RAM (512 MB recommended)
  • 1 GB free disk space (additional space required as data files grow)
  • 4x CD-ROM
  • Optimized for 1024 x 768 resolution
  • Windows XP SP2 or later recommended (North American versions of Windows only)
  • *Windows 2000 is no longer a supported operating system.
  • Microsoft Excel 2003 and 2007

Windows 7 / Vista / Server 2008:
  • Single User: 1.6 GHz processor (2.0 GHz recommended)
  • Multiple Users: 2.0 GHz processor (2.8 GHz recommended)
  • 512 MB RAM (1 GB recommended)
  • 1 GB free disk space (additional space required as data files grow)
  • 4x CD-ROM
  • Optimized for 1024 x 768 resolution
  • North American versions of Windows only
  • Microsoft Excel 2003 and 2007
 
Older versions

Version 6

The minimum system requirements for Point of Sale Version 6 are:

Windows 2000 / XP:
  • 500 MHz Pentium III or equivalent (1 GHz recommended)
  • 256 MB RAM (512 MB recommended)
  • 250 MB free disk space (additional space required as data files grow)
  • 2x CD-ROM
  • 800 x 600 resolution (1024 x 768 recommended)
  • Windows XP SP2 or later recommended

Windows 7 / Vista:
  • 500 MHz Pentium III or equivalent (1 GHz recommended)
  • 512 MB RAM (1 GB recommended)
  • 250 MB free disk space (additional space required as data files grow)
  • 2x CD-ROM
  • 800 x 600 resolution (1024 x 768 recommended)
Version 5

The minimum system requirements for Point of Sale Version 5 are:
  • Windows 2000 / XP
  • 500 MHz Pentium III or equivalent (1 GHz recommended)
  • 256 MB RAM (512 MB recommended)
  • 250 MB free disk space (additional space required as data files grow)
  • Windows 2000/XP (Windows 98 and Windows Vista are not supported)
  • 2x CD-ROM
  • 800 x 600 resolution (1024 x 768 recommended)
  • Windows XP SP2 or later recommended

Note: While Point of Sale will run on a 64 bit computer, it will only function reliably when installed on a 32 bit version of Windows.

Version 4

The minimum system requirements for Point of Sale Version 4 are:
  • Windows 98(SE) / 2000 / XP
  • 500 MHz Pentium III or equivalent (1 GHz recommended)
  • 256 MB RAM (512 MB recommended)
  • 250 MB free disk space (additional space required as data files grow)
  • 2x CD-ROM
  • 800 x 600 resolution (1024 x 768 recommended)
  • Windows XP SP2 or later recommended

Note: While Point of Sale will run on a 64 bit computer, it will only function reliably when installed on a 32 bit version of Windows.

 

If this solution does not resolve the issue, you can read discussions and post messages and questions relating to your issue on the QuickBooks Point of Sale Community Forum. You can also review other available QuickBooks Point of Sale support options for additional guidance.

KB ID# INF12500
4/27/2015 10:17:44 PM
QYPPRDQBKSWS03 9102 Pro 2013 1a4b2d