If you are not completely satisfied with your QuickBooks Enterprise Support Plan, you have the option to cancel it. However, you should be aware that your support plan has specific terms and conditions relating to cancellation.
You can cancel your support plan membership during the first 60 days after purchase and obtain a refund for the amount paid for the current membership period under the following conditions:
To receive a refund, you must return any training CDs received under the current terms of the plan.
You may also downgrade the number of users for your Intuit QuickBooks Full Service Plan if it is within the first 60 days from the date of purchase.
View all terms and conditions for the Full Service Plan.