When attempting to run a store exchange, you may encounter one of the following errors:
Failure to receive mailbags during a store exchange may be caused by one the following:
General troubleshooting for store exchange errors
Intuit recommends the following solutions for each error. The first solution may solve your problem, or you may need to try all.
Ensure to update all copies of Point Sale at all stores to the most current release before trying any of the following solutions.
Note: Check the license number registered in each configured store to ensure the Headquarters communicates with the Remote store properly.
Note: Perform the above steps for all Remote stores.
Important: Make sure the passwords are identical. Misspellings and proper casing will cause an error.